Privacy Policy
Outline of this Privacy Policy
Found Treasure Limited (Found Treasure, we, us and our) is committed to protecting the personal information of all its customers (that’s you) in accordance with the Privacy Act 2024 (Privacy Act) and the Information Privacy Principles as set out in the Privacy Act.
This privacy policy will help you understand how and why Found Treasure collects information, how that information is stored, how you can access and correct that information and when we might disclose information to third parties.
This privacy policy does not limit or exclude any rights that you have or may have under the Privacy Act.
For further information, please see www.gov.uk/data-protection.
Application of this Privacy Policy
This privacy policy applies to all instances in which Found Treasure collects personal information from you.
By using or obtaining the services or products offered by Found Treasure, including inquiries about our custom made jewellery (Services), you consent to the collection, use, disclosure, storage and processing of personal information in accordance with this privacy policy.
Changes to this Policy
Found Treasure may change this policy at any time by uploading a revised privacy policy to its website, www.foundtreasurejewellery.com (Website).
You agree to be bound by the privacy policy that is in effect at the time you use the Website and Services.
Collection of Personal Information
When you contact us or buy something from our Website, we collect the following personal information:
Any communication with us either directly, via phone, email or social media.
Information obtained by or submitted to us from you through your use (or prospective use) of the Services.
Found Treasure may supplement the information provided to it with information it receives from third parties.
We do not collect any other personal information about you, including details about your race, ethnicity, religious beliefs, sexual orientation, political information or any other genetic or biometric data.
Personal Information that may be Collected
Found Treasure may, in addition to other information, collect the following information about you:
Your name, phone number, residential address, email address, payment details.
Your gender and date of birth.
Any information that you provide when you give feedback or reviews to us.
The name and delivery address of any person you wish to have our products made for or sent to.
If you choose not to provide information when we ask for it, you may not be able to use our Services. If we do have to cancel a product or service to you, we will notify you as soon as possible.
Use of Personal Information
The information that you provide to Found Treasure may be used:
to verify your identity;
in connection with the provision (or potential provision) of the Services to you;
to communicate with you in relation to the Services;
to market our Services to you, including contacting you electronically (for example, by text, email or an online messaging platform);
to invoice you and to collect money that you owe to us, including authorising and processing credit or debit card transactions;
to respond to communications from you, including any complaints;
to co-operate with any government, industry or regulatory authorities;
to protect and/or enforce our legal rights and interests, including defending any claim; or
for any other purpose authorised by you, the Privacy Act.
Found Treasure reserves the right to use data (on a strictly anonymous basis) in relation to your use of the Services for marketing and accounting purposes.
You may request that we stop sending marketing messages at any time, by contacting Found Treasure on info@foundtreasurejewellery.com.
Privacy Officer
Found Treasure shall at all times have a person appointed as the “Privacy Officer” (Privacy Officer).
The Privacy Officer must be familiar with the provisions of this privacy policy and be available to assist on privacy matters for Found Treasure. The Privacy Office may be contacted at info@foundtreasurejewellery.com.
Cookies
Found Treasure uses cookies (being an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) in order to monitor your use of the Website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the Website.
Disclosure of Personal Information
Unless expressly authorised to do so by you under this privacy policy, Found Treasure will not disclose any of your personal information to any third party except where disclosure relates to the purposes for which the information was collected (as stated in clause 6.1 above).
Protection and Retention of Personal Information
Found Treasure will take all reasonable steps to ensure the personal information collected, used or disclosed in accordance with this privacy policy is stored in a secure environment protected from unauthorised access, modification or disclosure.
Found Treasure will hold personal information collected in accordance with this privacy policy both before and after the provision of its Services in order to fulfil the purposes for which it was collected, but only for so long as we are legally entitled to do so.
Legal Rights and Access to Personal Information
You have the following rights in relation to your personal information:
To request access to your personal information.
To request a correction to your personal information.
To request the deletion or removal of your personal information.
To object to the processing of your personal information.
To request a restriction on the processing of your personal information.
To request a transfer or your personal information to you or a third party.
To withdraw consent to the use of your personal information.
If at any time you wish to exercise any of the rights above, please contact Found Treasure at info@foundtreasurejewellery.com.
Severability
If any part of this privacy policy is found by a court to be invalid, void or unenforceable, whether under the Privacy Act, or any other applicable law, such provision will be deemed to be deleted from this privacy policy and the remaining provisions of will continue in full force and effect.